Overview
Manmilan Vivah Sanstha (“Manmilan”, “we”, “our”, or “us”) operates the matrimony platform at
manmilan.in and its associated mobile application. We are committed to protecting the personal information of all individuals who register and use our services.
This Privacy Policy applies to all users of the Manmilan Platform — whether you are browsing profiles, registering an account, purchasing a membership, or contacting us offline at our Satara office.
Our commitment: We handle your personal data with the highest standards of care, transparency, and respect. We will never use your information in ways that are not disclosed in this policy.
How We Use Your Data
The personal information we collect is used for the following purposes:
- Profile creation and management — to display your matrimony profile to other registered users
- Matchmaking — to suggest compatible profiles based on your preferences and community
- Communication — to send you match suggestions, account notifications, and service updates
- Verification — to verify your identity and ensure profile authenticity
- Customer support — to respond to your queries, complaints, and requests
- Platform improvement — to analyze usage patterns and improve our services
- Legal compliance — to comply with applicable Indian laws and regulations
We will not use your data for any purpose beyond what is listed above without your prior consent.
Data Sharing & Disclosure
Manmilan takes your privacy very seriously. We do not sell, rent, or trade your personal information to any third party. Your data may be shared only in the following limited circumstances:
- With other registered users: Your matrimony profile (name, age, city, profession, photo) is visible to registered users. Your contact number and email are only shared after both parties express mutual interest.
- With service providers: We may share limited data with trusted third-party vendors (e.g., payment processors, SMS service providers) who assist us in operating the Platform. These vendors are contractually bound to protect your data.
- For legal compliance: We may disclose data if required by law, court order, or government authority.
- With your consent: We will share your information with additional parties only when you have given explicit consent.
Privacy Assurance: Your mobile number and email address will never appear on your public profile. They are only revealed to another user after both parties confirm mutual interest through the Platform.
Cookies & Tracking
Manmilan uses cookies and similar tracking technologies to improve your experience on our Platform. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our services.
We use the following types of cookies:
- Essential Cookies: Required for the Platform to function (login sessions, security tokens). Cannot be disabled.
- Analytics Cookies: Help us understand user behavior and improve the Platform (e.g., Google Analytics). Can be opted out.
- Preference Cookies: Remember your settings and preferences (language, filters). Can be cleared via browser settings.
You can control or disable cookies through your browser settings at any time. However, disabling essential cookies may affect your ability to use certain features of the Platform.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our security measures include:
- SSL/TLS encryption for all data transmitted between your device and our servers
- Encrypted storage for sensitive personal and identity information
- Restricted access — only authorized Manmilan staff can access personal data
- Regular security audits and vulnerability assessments
- Secure, PCI-DSS compliant third-party payment processing
While we implement strong security practices, no system is completely immune to security breaches. In the event of a data breach that affects your rights, we will notify you promptly in accordance with applicable Indian law.
Data Retention
We retain your personal data for as long as your account remains active or as needed to provide you with our services. Specifically:
- Active accounts: Profile data is retained as long as your account is active.
- Inactive accounts: If your account remains inactive for more than 24 months, we may send you a notification before archiving or deleting your data.
- Deleted accounts: Upon account deletion, your profile is removed from public view within 7 days. Residual data may be retained for up to 90 days for legal and security purposes before permanent deletion.
- Transaction records: Payment records are retained for 7 years as required under Indian financial regulations.
Your Privacy Rights
As a user of the Manmilan Platform, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of all personal data we hold about you.
- Right to Correction: You can update or correct inaccurate information in your profile at any time.
- Right to Deletion: You can request complete deletion of your account and personal data.
- Right to Restrict Processing: You can ask us to stop using your data for certain purposes.
- Right to Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time.
- Right to Portability: You can request a copy of your data in a machine-readable format.
To exercise any of these rights, email us at
support@manmilan.in with the subject line “Privacy Request”. We will respond within
15 business days
Children's Privacy
The Manmilan Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect or process personal data from individuals under 18 years of age.
If you believe that a minor has registered on our Platform, please contact us immediately at
support@manmilan.in and we will take prompt action to remove the account.
Third-Party Links
The Manmilan Platform may contain links to external websites or services that are not operated by us. We have no control over the content or privacy practices of third-party websites and are not responsible for their policies.
We recommend that you review the privacy policy of every website you visit. Clicking on third-party links is at your own discretion and risk.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data practices. When we make significant changes, we will:
- Update the “Last Updated” date at the top of this page
- Notify registered users via email or an in-app notification
- For significant changes, request your re-consent where required by law
Your continued use of the Platform after any changes to this policy constitutes your acceptance of the updated terms.
Contact Us — Privacy Queries
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact our Privacy Team:
We take all privacy concerns seriously and will respond within 15 business days of receiving your request.
